What People Say

85 testimonials found

" Above and Beyond "

Helen & I would sincerely like to thank all involved with looking after us with our investment property over the last 11 – 12 years whilst we were Landlords. We also would like to thank all involved with the recent sale of our investment property at 85 Caitlyn Drive Melton. In particular our thanks go to Merryn, who went above and beyond to achieve the sale in a difficult market . Merryn worked tirelessly for us over several months to be able to achieve a satisfactory result, which we are very grateful for. We would have no hesitation in recommending Merryn and her team to any prospective Landlord or seller to look after their investment Thank you once again to all involved          

- Alan Cantle

" MERRYN A SEASONED PROFESSIONAL "

Merryn Schmidt is a seasoned professional who managed the sale of two investment properties for me recently. My stress levels reduced when I responded to her calm, confident, personable approach;  excellent communication, regular updates and  clear directions.  Merryn’s experience and local market knowledge were invaluable in achieving better than expected results for the sale of the properties. I was looked after throughout the whole process and  would highly recommend her to you.

- Tina Wilson

" AMAZING LEASING AND COMMUNICATION FROM MANDY "

A  very BIG THANK YOU to you for the leasing of my 2 properties. Everything was managed so professionally and I really appreciate the excellent service I received from you. Your communication with me was always detailed, thorough and with a friendly manor. Your patience and persistence finally found the rights tenants which was all done with ease. I look forward to future dealings with yourself and the team at Metro. Keep smiling your a STAR!!

- Allison Rouvray

" GREAT SUPPORT AND TRUST IN HELEN "

I would like to thank Helen for the wonderful support she gave me throughout the difficult and frustrating settlement process, which was due to the numerous building completion issues. Helen kept constantly in touch with me by phone and email with information and updates throughout the whole process. When I expressed upset and discouragement, she was quick to pick up the phone and give me re-assurance about the situation. This made me feel very confident and happy about my choice of Metro for my property management.    She has always been very warm and friendly and knowledgeable, and I felt I was in good hands.

- Kathryn Love

" HIGHLY RECOMMEND "

I have had Sarah Maguire and Bianca Veljanovski as my property managers for over 2 years while I've been a tenant. They have replied promptly and accommodated the needs of myself and the property in a very professional and supportive manner. Highly recommend Sarah and Bianca for future tenants! 

- S. Karunanayake

" HIGHLY RECOMMEND "

I have had Sarah Maguire and Bianca Veljanovski as my property managers for over 2 years while I've been a tenant. They have replied promptly and accommodated the needs of myself and the property in a very professional and supportive manner. Highly recommend Sarah and Bianca for future tenants! 

- S. Karunanayake

" NOTHING BUT PROFESSIONAL "

Metro Property Management has been nothing but professional. Their concern for our property is clearly communicated with regular and instant updates, taking care of those issues that would be difficult for us to keep on top of, and taking care of them in an extremely timely manner. Metro are a great partner to have and we know that our property is in the best of hands. Thank you again for all you and the team do for us.

- L. Koehne-Drube

" THE SERVICE IS EXCEPTIONAL "

We are writing to express our sincere gratitude to Gemmah Kinniff and would like to commend her for her professionalism and efficiency in the management of our property. Gemmah is a consummate professional and is always ethical, helpful and sincere and does everything she can to keep us informed and keep a lid on any stress we may be experiencing. I find Gemmah to be a highly focused property manager, almost as if we are her only customers, although we know that is not the case. Gemmah listens carefully, understands what we require and the best and most commendable part is her promptitude of action. We live in Canberra and Gemmah has always been a phone call away. The service we receive is always exceptional and we have never had the need to send reminders. This is a long overdue thank you from us and we look forward to a long and fruitful relationshop. Thank you for all the care and devotion you put in assisting us. Eternally grateful,

- N & N Saxena

" HIGHLY RECOMMENDED "

Having Megan look after our property has given us peace of mind. She has always been proactive, efficient and professional. Highly recommended.

- C. Nicol

" IT IS A PLEASURE "

My husband and I are very happy with your professionalism, competence, and cheerful manner in assisting us to release our investment properties. It is a pleasure to be able to trust and rely on your ongoing competence. Many thanks for your very satisfactory help.

- M. Ward

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